24/7 In-house Pharmacy
Genuine medicines and medical supplies, available at any hour, with pharmacists who help you take them correctly.
24/7
Open every day of the year
100%
Genuine medicines
Wide
Range for all specialities
On-site
Experienced pharmacists
About this service
About our 24/7 In-house Pharmacy
The pharmacy at Trustmed Hospital is open 24 hours a day, so patients and families never have to search for a medicine shop in the middle of the night, during an emergency or after discharge. It is located inside the hospital, so prescriptions can be filled right after your consultation.
We stock a wide range of genuine medicines and medical supplies for all specialities, including common prescriptions, injections, surgical and wound-care items, and supplies needed for admitted patients. Our pharmacists work closely with your treating doctors and check prescriptions carefully for correct dose and suitability.
Beyond dispensing, our pharmacists can explain how and when to take each medicine, what side effects to watch for, and how to store it safely, so that you get the full benefit of your treatment.
Services & care
What the pharmacy offers
Prescription dispensing
Accurate fulfilment of prescriptions from outpatient clinics, the emergency department and wards.
Medicines for inpatients
Timely supply of medicines to admitted patients, coordinated with nurses and doctors.
Emergency medicines
Round-the-clock availability of essential and emergency medicines and injections.
Surgical and wound-care supplies
Dressings, bandages, syringes, catheters and other supplies needed for treatment and recovery.
Medicine counselling
Clear instructions on dose, timing, food interactions and side effects from our pharmacists.
Chronic medicine refills
Convenient refills for long-term conditions such as diabetes, blood pressure and thyroid disease.
Support for long stays
Coordination with ward nurses and doctors so that medicines are available when treatment changes.
Discharge medicine packs
Medicines advised at discharge, explained clearly before you leave.
Who it is for
When families use the pharmacy
- Straight after an outpatient consultation
- During an emergency visit, including late at night
- While a family member is admitted
- At discharge, for the medicines to continue at home
- For regular medicines for diabetes, blood pressure, thyroid and other long-term conditions
- For dressings, supplies and basic healthcare products
- When you need advice about a prescription or a side effect
- When travelling and you need to refill medicines
Step by step
How getting your medicines works
- 1
Prescription from your doctor
Your doctor writes a prescription after your consultation, or the nurse sends the medicine request for inpatients.
- 2
Verification by the pharmacist
The pharmacist checks the prescription for dose, duplication and possible interactions.
- 3
Dispensing
Medicines are prepared, checked and handed over with the bill, or sent to the ward.
- 4
Counselling
You are told how to take each medicine, for how long and what to watch for.
- 5
Refills and follow-up
For long-term medicines, you can return for refills, and our team can answer your questions.
Facilities
Quality and safety
People behind the care
Your care team
Registered pharmacists
Qualified professionals who verify prescriptions and counsel patients.
Pharmacy assistants
Staff who help with dispensing, stocking and billing.
Clinical team coordination
Close communication with doctors and nurses on medicine needs.
Insurance and billing support
Coordination with the billing desk for inpatient medicines.
Practical information
Tips for using your medicines safely
- Always carry your prescription and tell the pharmacist about allergies and other medicines you take.
- Take medicines at the prescribed time, and finish courses such as antibiotics even if you feel better.
- Do not share your medicines, and do not take leftover medicines without asking your doctor.
- Store medicines in a cool, dry place away from children, and check the expiry date.
- Ask the pharmacist about foods, tea or milk that may affect your medicines.
- Report any rash, swelling, breathing trouble or other unusual symptoms to your doctor immediately.
Insurance and cashless treatment
Medicines used during hospital admission are billed as part of the hospital bill and covered as per your policy, except for items your insurer treats as non-payable. Outpatient medicines are usually paid by the patient unless your policy includes an outpatient benefit. Our insurance desk can explain what applies to you.
View insurance partnersQuestions answered
Frequently asked questions
Learn more
Helpful articles from our doctors
Need in-house pharmacy? We are here.
Speak to our team, plan your visit or come to the hospital directly in an emergency.