How can we help you today?

While we accept walk-in patients for emergencies and general physician consultations, we highly recommend booking an appointment for specialized doctors (like Neurosurgery, Orthopedics) to minimize your waiting time.

Yes, our Emergency Department operates 24/7, fully equipped to handle all medical and surgical emergencies with a dedicated team of trauma specialists and an active ambulance service.

Trustmed Hospital is at Plot 137, Badshahpur Sohna Road, Near Sector 67, Badshahpur, Gurugram, Haryana 122102. We serve residents of Badshahpur, Sohna Road and the neighbouring sectors of Gurugram.

You can book online through our Book Appointment page by choosing a department, doctor and time slot, or call us on +91-8700232311 or +91-8700002311. Online booking takes about two minutes and you receive a confirmation once it is done.

Our departments include General Medicine, Gynecology, Orthopedics, Neurology, Pediatrics, Surgery, ENT, Urology, Psychiatry and Physiotherapy, supported by emergency care, ICU, NICU, operation theatres, diagnostics and a pharmacy.

Yes. While booking online you can select your department and then the doctor you wish to consult. You can also view each doctor's profile on our Doctors page before you book.

Please arrive about 15 minutes before your scheduled time so that registration can be completed without delay. Bring a photo ID and any previous reports or prescriptions.

Call +91-8700232311 or come straight to our Emergency Department, which is open round the clock. For chest pain, breathing difficulty, stroke symptoms, serious injury or heavy bleeding, do not wait for an appointment. Treatment begins first and paperwork follows.

Please bring a valid photo Govt ID (Aadhar Card, PAN, Voter ID), your doctor's admission note, previous medical records, and your physical/digital insurance card if you plan to avail cashless facilities.

Yes, we offer various room categories including General Wards, Twin Sharing, and fully equipped Private Rooms to suit different patient needs and preferences.

Absolutely. We have a 24-hour in-house pharmacy and a fully equipped diagnostic center (including X-Ray, Ultrasound, and Pathology lab) so patients can receive all necessary services under one roof without having to step out.

Yes. We have an adult ICU for critically ill patients with continuous monitoring and ventilator support, and a NICU for premature or unwell newborns, both staffed round the clock.

One attendant is usually allowed to stay with a patient, subject to the ward and the patient's condition. In the ICU, attendants are not allowed inside, and the team updates the family regularly. Please ask the nursing staff about the rules for the specific ward.

Yes, we have an active ambulance service connected to our Emergency Department. Call +91-8700232311 for an ambulance, and give the exact location and the patient's condition.

Yes. Our operation theatres support general, laparoscopic, orthopedic, gynecological and other surgeries, along with day-care procedures. Your surgeon will explain whether you need an overnight stay.

Yes. Reports from our laboratory and imaging services are given to you or sent to your doctor, and your discharge summary is provided at the time of discharge. For older records, please ask at the reception or the medical records desk.

Yes. Our Physiotherapy department helps patients recover after fractures, joint replacement, surgery, stroke and other conditions, with an exercise plan that continues at home.

Yes, Trustmed Hospital is empaneled with all major health insurance providers and TPAs. Our dedicated Insurance Desk will guide you through the cashless pre-authorization process.

We accept all major payment methods including Cash, Credit/Debit Cards, UPI, and Net Banking.

We work with all major health insurers and TPAs. Because networks change, please check the Insurance page or ask our Insurance Desk to confirm that your insurer and policy are accepted before a planned admission.

For planned admissions our Insurance Desk submits a pre-authorisation request to your insurer or TPA, usually 48 to 72 hours before admission. Once approved, the insurer pays the covered amount directly to the hospital, and you pay only items your policy does not cover. In emergencies, treatment starts immediately and the request follows.

Please keep your insurance card or e-card, policy number, a photo ID, the doctor's admission advice and any previous reports ready. Our Insurance Desk will tell you if anything else is needed.

You can still be treated. The Insurance Desk can resubmit with additional documents, or you can pay and claim reimbursement from your insurer later. Treatment is never delayed for an insurance decision in an emergency.

Yes. For planned procedures, you can ask for a written estimate that explains the expected room, procedure and medicine charges, so that you know what to expect. The final bill can change if the treatment plan changes.

This depends on your policy. Common examples are non-payable consumables, co-payments, amounts above your room rent limit or sum insured, and conditions covered by waiting periods or exclusions. Our Insurance Desk can explain what applies to you.

Yes. We provide an itemised final bill, payment receipts and a discharge summary, which you will need for reimbursement claims and for pre and post hospitalisation expenses.