NICU: Neonatal Intensive Care
Specialised round-the-clock care for premature, low-birth-weight and unwell newborns, with parents involved at every step.

24/7
Neonatologists on call
Incubators
With continuous monitoring
Phototherapy
For newborn jaundice
Family
Support and counselling
About this service
About our NICU: Neonatal Intensive Care
The Neonatal Intensive Care Unit at Trustmed Hospital looks after babies who need more than routine newborn care: premature babies, babies with low birth weight, babies with breathing difficulty, infections or jaundice, and babies who need observation after a difficult delivery.
Each baby is cared for in a warm, protected environment with continuous monitoring of heart rate, breathing and oxygen levels. Experienced neonatologists are on call around the clock, and specially trained nurses provide hour-by-hour care, from feeding to medicines to comfort.
Because the NICU works closely with our maternity and gynaecology team, high-risk deliveries can be planned with newborn specialists ready at birth, and mother and baby do not need to be separated by transfer to another hospital.
Services & care
Care provided in the NICU
Care for premature babies
Temperature control, breathing support, gentle feeding and infection protection for babies born before 37 weeks.
Respiratory support
Oxygen, CPAP and ventilator support for babies with respiratory distress, pneumonia or breathing pauses.
Phototherapy for jaundice
Safe light treatment to lower bilirubin, with close monitoring and tests to find the cause.
Infection management
Early recognition and treatment of newborn infections and sepsis with appropriate tests and antibiotics.
Nutritional support
Breast milk or formula by tube, cup or bottle, or intravenous nutrition when the gut is not ready for full feeds.
Low blood sugar and metabolic care
Monitoring and treatment for babies of diabetic mothers, small babies and others at risk.
Care after birth asphyxia
Close observation and supportive treatment for babies who needed resuscitation at birth.
Parent support and discharge teaching
Kangaroo mother care, breastfeeding help, counselling and training before you take your baby home.
Who it is for
When a newborn may need the NICU
- Born before 37 weeks, especially before 34 weeks
- Low birth weight, particularly under 1.5 kilograms
- Fast or difficult breathing, grunting or blue colour
- Suspected infection with fever, poor feeding or lethargy
- Early or severe jaundice, or blood group incompatibility
- Low blood sugar or poor feeding
- Needing resuscitation at birth
- Seizures or abnormal movements
- Born to a mother with diabetes, high blood pressure or infection
- Twins or multiple births with complications
Step by step
Your baby's journey through the NICU
- 1
Stabilisation at birth
The neonatal team receives the baby in the delivery room or operation theatre and provides warmth, breathing support and a first assessment.
- 2
Admission and monitoring
The baby is settled in an incubator or warmer with monitors, and tests such as blood sugar, blood counts or X-ray are done as needed.
- 3
Treatment and daily review
The neonatologist reviews weight, feeding, breathing and medicines every day and explains the plan to parents.
- 4
Growing stronger
As the baby improves, support is reduced, feeds are increased and kangaroo care and direct breastfeeding begin.
- 5
Going home
Before discharge, parents learn feeding, care and danger signs, and follow-up visits and vaccinations are arranged.
Facilities
Equipment and safety
People behind the care
Your care team
Neonatologists
Doctors specialised in newborn care, available around the clock.
NICU nurses
Nurses trained to care for fragile babies and to support parents.
Obstetric and paediatric teams
Close coordination from antenatal planning to follow-up.
Lactation and counselling support
Help with expressing milk, breastfeeding and the emotional challenges of a NICU stay.
Practical information
Information for parents
- Parents are welcome to visit and take part in care. Ask the nurse when you can touch, hold and feed your baby.
- Wash your hands thoroughly before touching your baby, and avoid visiting if you are unwell.
- Mothers are encouraged to express breast milk early and often. Even small amounts of the first milk are valuable.
- Skin-to-skin (kangaroo) care helps regulate your baby's temperature, breathing and heart rate and supports bonding.
- Limit visitors to avoid infection, and keep the group small.
- Ask questions at any time. Doctors update parents every day.
Insurance and cashless treatment
Many health insurance policies cover newborn care from birth or after the baby is added to the policy. Please inform your insurer about the delivery and ask our insurance desk about newborn cover, approvals and estimates as early as possible.
View insurance partnersQuestions answered
Frequently asked questions
Learn more
Helpful articles from our doctors
Need nicu: neonatal intensive care? We are here.
Speak to our team, plan your visit or come to the hospital directly in an emergency.
